Spotless Homes, Happy Hearts

Yes, we want you to be completely satisfied with our cleaning services. If for any reason you're not happy with our work, please let us know within 24 hours and we'll make it right.

Yes, we offer discounts for customers who schedule recurring cleaning services. Please contact us for more information about our pricing and discounts.

It's not necessary, only at the start to allow cleaning technicians into your home. We also recommend being available at the end of the service to ensure your satisfaction.

Yes, if required we bring all necessary cleaning supplies and equipment.

Yes, we are fully insured for your peace of mind.

We offer same-day or next-day cleaning but we recommend booking at least 1-2 weeks in advance, especially during peak moving seasons (summer and early fall).

Ensure entry for cleaning technicians, clear clutter from surfaces, and ensure access to all areas you want cleaned. We'll handle the rest!

We offer two transparent pricing options:

1.  Hourly Rate: With our hourly rate, you have the flexibility to book our cleaning services for a specific duration. Our team focuses on addressing your priorities within the time you've booked, ensuring a thorough cleaning of designated areas.


2.  Flat Rate: Opt for our flat-rate service for your entire home. This comprehensive package includes a worry-free satisfaction guarantee. If, within 24 hours of our service, anything doesn't meet your satisfaction, we're committed to returning promptly, free of charge, to ensure it's right to your liking.

Only for our flat-rate cleaning option, we offer a worry-free satisfaction guarantee. If, within 24 hours of our service, you find any aspect that doesn't meet your satisfaction, please let us know. We're committed to making it right by promptly sending our team back to address any concerns, ensuring that your home or office is cleaned to your complete satisfaction, free of charge.

Yes, there is a 100% service fee charged if our cleaners arrive but are unable to enter your property for any reason. This fee applies in various situations, such as:


1.  The door is locked and no one is home to provide access

2.  A keypad code or smart lock isn't working

3.  A garage door opener fails to function

4.  Any other circumstance preventing our team from entering the premises


This policy is in place because our team has allocated time for your cleaning, traveled to your location, and is prepared to work. When they can't access the property, it results in lost time and potential scheduling conflicts.


. To avoid this fee, please ensure:

. Your home is accessible at the scheduled time

. Any entry codes or keys provided are current and functional

. Someone is available to let the cleaning team in if necessary

 By hiring us, you agree to our policies. We value the services we provide. To maintain our business integrity, we take non-payments or dispute charges for cleaning labor seriously. 

 Here's what you need to know:
If you haven't paid for services rendered:

1.  We'll reach out to you right away to resolve the issue.

2.  Late fees will start adding up, increasing what you owe.

3.  If we don't receive payment within 31 days of service, we will:
A)  Send your account to collections
B)  File a claim in small claims court. 

 These actions could hurt your credit score and lead to extra fees or legal costs. The total amount, including late fees, will be subject to collection or legal action.

 We encourage you to contact us immediately if you have concerns about a charge. We'll work with you to address the issue. Remember, not paying doesn't make the debt go away